At Prescription, we believe it's important that everyone who interacts with us can share feedback, concerns, complaints or reports in a safe and accessible way.

This reporting channel is intended for customers, employees, suppliers, partners and other stakeholders who wish to report questions, concerns or issues about our activities, products, communication, working methods or value chain.

We treat every report carefully, respectfully and confidentially. Where possible, you will receive an acknowledgement of receipt within 2 business days and we will inform you about the next steps.

Transparency is important to us. That is why we have made our complete reporting procedure publicly available. In it, you can read exactly how we assess reports, what steps we take, and how we ensure follow-up.